Terms & Conditions
Last Updated: August 2026
Welcome to LiveFrames.
These Terms & Conditions govern your use of the LiveFrames website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. About LiveFrames
LiveFrames creates and sells framed artworks and interactive visual experiences designed to combine physical artwork with digital and augmented experiences.
Our website may also provide information and services relating to weddings, events, special requests, customised artwork and bulk orders.
2. Artwork Listings
We make reasonable efforts to ensure that artwork images, descriptions, dimensions and other product information displayed on our website are accurate.
However, differences in screens, lighting, photography and display settings may result in minor differences between the artwork displayed online and the physical product.
3. Prices
All prices displayed on the website are in Nigerian Naira (₦) unless otherwise stated.
Prices may be changed at any time before an order is placed.
The price applicable to an order is the price displayed at the time the order is successfully placed.
Delivery charges, where applicable, may be additional.
4. Orders
When you place an order, you are making a request to purchase the selected product.
An order is subject to successful payment confirmation and availability of the product.
LiveFrames reserves the right to contact a customer where there is an issue with an order, payment, product availability or delivery information.
5. Payment
Payments are processed through our designated payment provider.
LiveFrames does not request or store customers’ full card details through the website.
Payment transactions are processed through the payment infrastructure provided by our payment provider.
6. Order Confirmation
After successful payment, customers should receive an order confirmation.
If you do not receive an expected confirmation, please contact us with the email address used during checkout.
7. Delivery
Delivery is subject to our Shipping & Delivery Policy.
Customers are responsible for providing accurate delivery information.
8. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy and applicable consumer-protection laws.
9. Special Requests and Bulk Orders
Customers requiring:
- special frame sizes;
- customised artwork;
- multiple artworks;
- hotel installations;
- apartment developments;
- corporate projects;
- event installations; or
- other bulk requirements
should contact LiveFrames through the Special Request / Order page.
Such orders may be subject to separate quotations, production schedules, payment arrangements and agreed terms.
10. Intellectual Property
Unless otherwise stated, the LiveFrames name, branding, website content, graphics, product presentation, original artwork and other intellectual property displayed on this website belong to LiveFrames or its respective licensors.
You may not reproduce, distribute, modify, sell or commercially exploit our protected content without prior written permission.
11. Interactive / AR Experiences
Some LiveFrames products may contain or provide access to digital or interactive experiences.
The availability of a digital experience may depend on internet connectivity, compatible devices, browsers and other third-party technologies.
LiveFrames will make reasonable efforts to maintain its digital experiences but cannot guarantee uninterrupted availability of every digital feature at all times.
12. Third-Party Services
LiveFrames may use third-party services for payment processing, delivery, hosting, analytics or other functions.
The use of such services may be subject to the respective provider’s terms and policies.
13. Website Availability
We aim to keep the website available and functioning properly but do not guarantee uninterrupted access.
We may temporarily suspend or modify parts of the website for maintenance, upgrades, security or other operational reasons.
14. Limitation of Liability
To the extent permitted by applicable law, LiveFrames will not be responsible for losses arising from circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or limit any consumer right or liability that cannot lawfully be excluded or limited.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this website with the applicable update date.
16. Governing Law
These Terms & Conditions shall be interpreted in accordance with the laws applicable in the Federal Republic of Nigeria, subject to any mandatory consumer-protection rights that may apply.
17. Contact
For questions concerning these Terms & Conditions, orders or purchases, please contact LiveFrames through our Contact page.